The Worst Day to Announce Change
Which day of the week is the best day to deliver bad news?
We are frequently surprised at how often leaders choose a Friday. The rationale: “It will give everyone a chance to settle down over the weekend.” Settle down? Who do you think they’ll be talking to over the weekend? Other disenchanted coworkers and a spouse who naturally fuels their emotions.
Often by Monday, things have gotten worse!
We believe the best time of the week is Tuesday morning. It gives you Monday to make sure your ducks are in a row. Then you have Tuesday afternoon to take the pulse of those directly impacted by the change.
Wednesday through Friday are now available for you to use listening skills to gauge how everyone is reacting. That said, many leaders are uncomfortable hearing the natural pushback that comes in the wake of change.
Well, they just need to learn how to listen. We are convinced that listening overcomes resistance more quickly than persuasion ever could.
WHAT YOU DON’T KNOW ABOUT LISTENING (Could Fill a Book) can help.
We dedicate nearly half the book on the three characteristics of of one elegant behavior that can change the way you listen. Than we give you a whole chapter on how to apply that behavior in the midst of change.
The best time to learn this skill is well before you launch changes because changing your behavior takes time. Start today!